Question 1

What is LumezAI?

Accepted Answer

LumezAI is an AI-powered product photography platform designed specifically for Shopify fashion stores. It allows you to create realistic try-on images and videos without needing models or photo shoots.

Question 2

How does the AI try-on feature work?

Accepted Answer

Simply upload your product image, select a model from our diverse library, choose a background, and our AI will generate a realistic try-on image showing how the clothing looks on the model. The entire process takes just seconds.

Question 3

Can I integrate LumezAI with my Shopify store?

Accepted Answer

Yes! LumezAI seamlessly integrates with Shopify. You can publish generated images directly to your product listings with just one click, keeping your store fresh and visually engaging.

Question 4

What types of fashion products work best?

Accepted Answer

LumezAI works great with all types of fashion products including dresses, tops, bottoms, ethnic wear, western wear, accessories, and more. Our AI is trained to handle various clothing categories and styles.

Question 5

How many credits do I need per image?

Accepted Answer

Each try-on image generation uses 1 credit. Video generation typically uses 8 credits. You can track your credit usage in the dashboard and purchase additional credits as needed.

Question 6

Is there a free trial available?

Accepted Answer

Yes! We offer 50 free credits when you sign up, allowing you to test the platform and generate multiple try-on images before committing to a paid plan.

Question 7

What image formats are supported?

Accepted Answer

LumezAI supports all common image formats including JPEG, PNG, and WebP. Generated images are delivered in high-resolution formats suitable for e-commerce use.

Question 8

Can I use my own models or backgrounds?

Accepted Answer

With our Pro and Enterprise plans, you can upload custom backgrounds. Custom model training is available on the Enterprise plan for brands that want a consistent look across all their product images.

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